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Read what people are saying
about Precision Garage Door in:

Raleigh Area, NC

Precision Garage Door of Raleigh
has received 553 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

My new door was installed yesterday. Both installers were very professional and efficient. we are very happy with the service and product.

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Jonathan Holbrook Service Provided:
Install Garage Doors

Technician: Jonathan Holbrook
Review:

I was very pleasantly surprised by how early the technician arrived. Chris C was very commutative about when he was going to arrive and what the issue was with my garage door. He answered all my questions. He explained the different options for fixing the options and did not try to upsale me. He fixed the issue in a timely manner. Thanks Chris

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

We had an issue programming our new car, remote garage door opener with our garage doors. I called Precision late in the afternoon, and they had someone out early the next a.m. The scheduling person was professional, polite and very efficient. The morning of the scheduled visit, the technician, Scotty Johnson, called and texted me to advise he could come earlier if OK with me. In spite of the new technology in the car, Scotty knew exactly what to do and had the remote functioning in no time. He too was professional, polite, knowledgeable and very efficient. Start to finish an exceptional, service experience! Use them!

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Scotty Johnson Service Provided:
Garage Door Opener Repair

Technician: Scotty Johnson
Review:

Very satisfied with my new garage door, services, on time, work team (Justin, Johnathan and Justin K. Installers) were very courteous and professional. I would definitely recommend Precision Garage Door and Services.

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Service Provided:
Install Garage Doors

Review:

Torsion spring on 13-yr old double door broke 6:30 pm. Called 24/7 phone number and scheduled repair for next morning. They arrived at 8:30 am as scheduled and replaced 2 springs and serviced other things. Price seemed a bit high but they explained it well before doing work.

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Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Technician: Scotty Johnson
Review:

Excellent same day service.

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Service Provided:
Garage Door Repair

Review:

Terrific service, on time they explained in detail the proposed work after their diagnostic. In general excellent support, I highly recommend their services

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Scotty Johnson
Review:

On time, professional service, great product.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

When I found my garage was door broken, I was confident the whole thing would need to be replaced and it would be a 2 day+ job. Andy came out the same day I called Precision Garage Door for help and was able to fix everything in an hour. All their technicians carry the parts in their trucks to fix things on the spot, so your door doesn't sit broken for days or weeks. Andy also took the time to walk me through all the repairs and explain what needed to be replaced and why. Overall, great experience and would highly highly recommend.

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Service Provided:
Garage Door Repair

Review:

Your employee was most helpful in getting my garage door to continue to work in the future by spraying the mechanism with Precision Spray Lube (which I bought a can of). Thank you for helping me to continue to use the garage door I have rather than needing a new one!

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Service Provided:
Garage Door Opener Repair

Review:

Called on a Friday morning and garage door was working in the pm, ended up replacing 16 year old motor and track system with new remotes and sensors, Greg was up front with what needed to be repaired and made little time of getting it done, very pleased

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Precision Door Repair has been our go to for garage door updates. The spring on our garage door system broke and Precision Door Service came the same day to repair it. Greg Gray did a great job on the repair, was courteous, and on time. Highly recommend!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I would give zero if I could. Quoted $1995 to replace springs and other components. When I asked to just replace springs he said the parts alone would be $1000. So having just replaced springs in our other house for $200 I said we would investigate before going forward Called Wayne Dalton who quoted $560 for upgraded springs with 5 year warranty. The moral of this story is run from Precision.

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Service Provided:
Garage Door Repair

Review:

We have used Precision previously and were very satisfied with their work! Their technician Devon was friendly, efficient and even called to come early!!

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Service Provided:
Garage Door Repair

Review:

Thomas Botts has great customer service skills. Great technician. Great attitude. He is Upfront and honest and will address any concerns you have immediately. Highly recommend him for any sales or corporate positions in the company.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Excellent experience. Technician arrived on time, was very courteous and professional. Job was completed as promised. I will use them again when I need garage door work done.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I could not get out of my garage and Precision responded very quickly to replace springs, and also for a follow-up visit to check balance. Scotty was extremely knowledgeable. He and his partner were very professional and courteous, and I will call them again if needed.

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Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Scotty Johnson
Review:

Justin, showed up on time. Did a detailed description of what needed to be done. Plus gave us other options to discuss. Since the opener was over 16 years old, instead of putting a band aid on it we decided to completely replace it. We could not be happier. Justin made this work and decision seamless. I would 100% recommend using Precision. In this day and age when customer service seems to be lacking. Other companies should mimic what Precision does and it would lead to a good deal more business and fully satisfied customers.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

They were able to come out one hour after I called for service. Tim (our technician) was efficient and took care of our garage door repair right away. Excellent service!

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Service Provided:
Garage Door Repair

Review:

My repair was done professionally, efficiently and at a fair price! I’m glad I went with y’all. Even chatted some baseball with the service technician! Would recommend.

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Service Provided:
Garage Door Repair

Review:

Jaxson and his associate were fantastic. Their customer service was impeccable and professional. I cannot be happier with my new door. It’s so quiet. YAY!!!!!

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Service Provided:
Install Garage Doors

Review:

Scott was very knowledgeable and professional. Quickly got the work done. Listened to my future plans and adapted his repair recommendations in real time. Thank you.

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Scotty Johnson
Review:

Excellent service and customer experience. From the dispatcher to the technician. Special recognition to Tim Yeager! Very kind and professional. Thank you.

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Service Provided:
Garage Door Repair

Review:

Thomas was outstanding. He is extremely knowledgeable and accommodating. Very helpful and pleasantly took care of all my needs. Well done.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Andy helped me understand the condition of the door. It’s very old. He also explains pained everything I needed to know. Being a recent widow I’ve had to deal with things on my own. Andy was awesome! Took his time and helped me to understand what needed to be done. I chose your company because of your ads on tv. And I’m glad I did. Looking forward to the rest.

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Andy Maynard Service Provided:
Garage Door Opener Repair

Technician: Andy Maynard
Review:

Great service, quick response and I was fully satisfied with the job I requested for my garage door.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

On time arrival. Sensible problem analysis. Options for resolution and future maintenance. Quick and excellent work.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I would not recommend using this company. I found their pricing to be exorbitant to other competitors for a spring change. Additionally the tech left a mess in my garage and chipped in to the drywall. He made no effort to clean up or repair the damage to the wall. For paying well over a thousand dollars, I would have expected better service. They were able to come out in less than 24 hours to repair our garage. If you are looking for immediate service, they can be helpful but be prepared to pay a premium

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Brad was out quickly to fix a broken spring. Courteous, professional, a pleasure to me. Service scheduled quickly. Thank you!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Andy called when in route to provide an ETA, was very professional and friendly. He gave us two options to choose from to fix our issue. He had all the parts in his truck and completed the service in a timely manner with good pricing. I will definitely use them again if needed.

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Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
Next Page
Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Rocky Mount Area

(252) 300-7018

(252) 300-7018
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